COPSTYLE · RESELLER GUIDE
Your store. Your design. Your customer.
A simple guide to designing and ordering for your customer—from choosing a product to checkout and delivery.
Two addresses
Bill to → YOUR STORE
Select your own store / business billing address. Check the business name, address and GST details where applicable.
Deliver to → YOUR CUSTOMER
Select or add the end customer’s delivery address, recipient name and reachable phone number.
At checkout, turn OFF “Same as delivery address” under “Billing address”. Then choose your store’s billing address separately. Do not overwrite your store address with a customer’s details.
8 easy steps
Log in with your own store account
Use your own account, not your customer’s. Check that reseller pricing is enabled for your account; if the rate looks retail or unexpected, contact Copstyle before paying. Never share an OTP.
Choose the right product and size
Open Customize, choose a badge / medal / nameplate folder, then a design. For blanks and supplies, use Shop / the B2B catalogue. Check shape, physical size and material before editing.
Make the design your own
Change text, logo and colours. Tap text to edit; drag its handles to resize or adjust a curve. Zoom in and check spelling, year, logo and edges. Use only logos you have permission to use. Save the latest design and complete any preview approval shown.
Choose quantity and extras
In the order options, enter the number of pieces and select Glass / Magnet only where available. Check plate finish if offered. Extras may cost more; a finish already including Glass does not need Glass twice. Check the displayed per-piece and total price.
Review the cart
Use the available order / Add to Cart action, then open Cart. Check each design, quantity, extras and price. Saving or downloading a design alone is NOT an order. If adding fails, read the error and check the cart before retrying to avoid duplicates.
Set delivery and billing separately
Under “Delivery address”, select the customer or choose “Add Address”. Enter house / street, area, city, PIN, state and phone. Under “Billing address”, switch OFF “Same as delivery address”, then select your store. Recheck both selected cards before continuing.
Choose shipping and complete payment
Use the shipping methods available for the customer’s PIN. Check delivery charges, GST, grand total and the amount due now. Use only the payment / COD option shown; COD may require an advance. Pay only after reviewing everything. An unavailable option needs Copstyle’s help.
Keep the order reference and follow delivery
After successful checkout, keep the order number and open My orders for status and available documents. Tracking appears when shipment details are available; checkout alone is not a dispatch confirmation. For a different customer address, place a separate order.
One last check before you pay
Important: B2B reference codes are not all enabled for direct checkout. A template may also be on hold until its product and prices are confirmed. Use an orderable product or contact Copstyle—do not pay an assumed rate.
Stuck at any step?
Send Copstyle the design / order reference and a screenshot of the issue. For reseller-rate approval, bulk names, a held template or local / bus shipping, ask before placing the order. Do not assume reseller branding or a hidden-price invoice is included.
Use customer address details only with permission and only for the order. Never send passwords, OTPs or full payment-card details for support.
copstyle.com/reseller-order-guide