Radhe Enterprise
Customized Badge Order Form & Policies
⚠️ Security & ID Verification Policy
Any department name badge is a sensitive and official identity item. We manufacture it only after required verification to prevent misuse.
Any department name badge is a sensitive and official identity item. We manufacture it only after required verification to prevent misuse.
Radhe Enterprise
Customized Badge Order Form & Policies
⚠️ Security & ID Verification Policy
Any department name badge is a sensitive and official identity item. We manufacture it only after required verification to prevent misuse.
Any department name badge is a sensitive and official identity item. We manufacture it only after required verification to prevent misuse.
Please read and understand all terms before submitting your order form.
C
COPSTYLE · RADHE ENTERPRISE
Order Terms, Shipping, Delivery & Refund Policy
This page explains our order process, estimated delivery time, customer responsibilities, return and refund conditions, and how to raise a courier complaint after dispatch.
⚠️
Please understand the policy before ordering
Submitting the order form means that you have read, understood and accepted all terms mentioned on this page. Please clear all doubts before confirming the order.
1
Order Process & Confirmation
Your order is processed only after confirmation and payment as applicable.
- Most COPSTYLE products are customized and made specifically for the customer.
- Please check the product name, spelling, logo, colour, size, quantity and address before confirmation.
- Changes may not be possible after design approval or production has started.
- Production and dispatch are processed on working days only.
- Bulk or special-design orders may require additional production time.
Customer responsibility:
Incorrect spelling, wrong details or an incomplete address submitted by
the customer will not be treated as a seller error.
2
Estimated Shipping & Delivery Time
Delivery time begins after the parcel is dispatched, not from the order date.
| Shipping Service | Estimated Delivery | Important Note |
|---|---|---|
| Surface Courier | Approximately 5–10 working days | Usually transported by road. |
| Express Courier | Approximately 3–5 working days | Usually transported by air where service is available. |
| Gujarat Service | Often next working day | Not guaranteed for every location or pincode. |
| India Post / Remote Area | Approximately 5–12 working days | May take longer in remote or service-limited areas. |
All delivery periods are estimates only. Courier delays caused by
weather, festivals, transport disruption, remote location, security
restrictions, incorrect address or operational issues are outside our control.
3
What Happens After Dispatch?
We will send the basic shipment information after your parcel is handed over.
We will provide
Courier company name, tracking ID and available shipment details.
Customer must do
Check shipment updates and contact the courier company when there is a delivery issue.
Repeated delivery questions:
After sharing the tracking ID, repeated questions such as “Where is my
parcel?”, “When will it arrive?” or “Please deliver today” may not be
answered because delivery is controlled by the courier company.
We cannot directly control:
- Courier route, transit movement or local delivery schedule
- Delayed tracking updates
- Delivery-agent calls or behaviour
- Weather, holiday, strike, transport or operational delays
- Address correction after dispatch
4
How to Raise a Courier Complaint
For delayed, stuck, undelivered or wrongly marked shipments, contact the courier directly.
Confirm the courier company name and tracking/AWB number shared with you.
Send an email to the relevant courier support address with your tracking number and problem.
Mention your full name, mobile number, delivery address and a clear description of the issue.
Save the courier complaint ticket or reference number for future follow-up.
Courier Complaint Emails
| Courier Company | Complaint / Support Email | What to Include |
|---|---|---|
| DTDC | customersupport@dtdc.com | AWB number, mobile number, address and issue details. |
| XpressBees | customercare@xpressbees.com | AWB number, delivery status and complaint details. |
| Blue Dart | customerservice@bluedart.com | Waybill number, contact details and issue description. |
| India Post | Complaint email may vary by postal circle or office. | First complain at the concerned post office and obtain an acknowledgement/reference number. |
| Delhivery | Customer complaints are currently handled through its official support system/app. | Tracking number, registered mobile number and complete issue details. |
After raising a courier complaint, you may share the complaint reference
number with COPSTYLE. We can provide booking information or shipment
documents when reasonably required, but we cannot guarantee the
courier company’s resolution time.
5
Return, Refund, Exchange & Cancellation Policy
Customized products are made specifically for the confirmed customer order.
No Return
Customized products cannot be returned because they may not be reusable or resalable.
No Refund
A refund is not available after design approval, production or dispatch.
No Exchange
Product exchange is not available for customer-approved customized items.
Limited Cancellation
Cancellation may be considered only before design work or production starts.
Cancellation, return or refund will not be accepted due to change of
mind, late courier delivery, incorrect customer details, customer
unavailability or refusal to accept the parcel.
6
Wrong Address, Refused Delivery & RTO
RTO means the parcel is returned to the sender by the courier.
RTO may happen due to:
- Wrong or incomplete address
- Incorrect pincode or mobile number
- Customer unavailable or phone not answered
- Customer refused the parcel
- Delivery location is not serviceable
No product refund will be issued for an RTO caused by customer-side
reasons. To resend the parcel, the customer must pay applicable return
charges and new shipping charges.
7
Damaged, Missing or Wrong Product Claim
A proper unboxing video is required to verify a valid claim.
- Record one continuous video before opening the parcel.
- The shipping label and sealed package must be clearly visible.
- Do not pause, cut or edit the video.
- Show the complete product and the claimed damage or missing item.
- Send the claim within 24 hours of delivery.
Claims without a clear, continuous unboxing video may be rejected.
Minor colour variation caused by screens, lighting or printing
processes is not normally treated as damage.
8
Customer Agreement
By submitting the order form or confirming payment, you agree that:
- You have read and understood this complete policy.
- You checked all product, spelling, design and address details.
- You accept the estimated production and delivery period.
- You understand that courier delivery is outside the seller’s direct control.
- You will raise a courier complaint directly for delivery-related issues.
- You accept the no-return, no-refund and no-exchange policy for customized products.
- You understand that repeated delivery-status questions may not receive a reply after tracking details are shared.
COPSTYLE · RADHE ENTERPRISE
For order-related assistance, send your order number and complete issue details. Courier delivery complaints must first be raised with the concerned courier company.
Policy content may be updated when shipping or business procedures change.
Please read and understand all terms before submitting your order form.
C
COPSTYLE · RADHE ENTERPRISE
Order Terms, Shipping, Delivery & Refund Policy
This page explains our order process, estimated delivery time, customer responsibilities, return and refund conditions, and how to raise a courier complaint after dispatch.
⚠️
Please understand the policy before ordering
Submitting the order form means that you have read, understood and accepted all terms mentioned on this page. Please clear all doubts before confirming the order.
1
Order Process & Confirmation
Your order is processed only after confirmation and payment as applicable.
- Most COPSTYLE products are customized and made specifically for the customer.
- Please check the product name, spelling, logo, colour, size, quantity and address before confirmation.
- Changes may not be possible after design approval or production has started.
- Production and dispatch are processed on working days only.
- Bulk or special-design orders may require additional production time.
Customer responsibility:
Incorrect spelling, wrong details or an incomplete address submitted by
the customer will not be treated as a seller error.
2
Estimated Shipping & Delivery Time
Delivery time begins after the parcel is dispatched, not from the order date.
| Shipping Service | Estimated Delivery | Important Note |
|---|---|---|
| Surface Courier | Approximately 5–10 working days | Usually transported by road. |
| Express Courier | Approximately 3–5 working days | Usually transported by air where service is available. |
| Gujarat Service | Often next working day | Not guaranteed for every location or pincode. |
| India Post / Remote Area | Approximately 5–12 working days | May take longer in remote or service-limited areas. |
All delivery periods are estimates only. Courier delays caused by
weather, festivals, transport disruption, remote location, security
restrictions, incorrect address or operational issues are outside our control.
3
What Happens After Dispatch?
We will send the basic shipment information after your parcel is handed over.
We will provide
Courier company name, tracking ID and available shipment details.
Customer must do
Check shipment updates and contact the courier company when there is a delivery issue.
Repeated delivery questions:
After sharing the tracking ID, repeated questions such as “Where is my
parcel?”, “When will it arrive?” or “Please deliver today” may not be
answered because delivery is controlled by the courier company.
We cannot directly control:
- Courier route, transit movement or local delivery schedule
- Delayed tracking updates
- Delivery-agent calls or behaviour
- Weather, holiday, strike, transport or operational delays
- Address correction after dispatch
4
How to Raise a Courier Complaint
For delayed, stuck, undelivered or wrongly marked shipments, contact the courier directly.
Confirm the courier company name and tracking/AWB number shared with you.
Send an email to the relevant courier support address with your tracking number and problem.
Mention your full name, mobile number, delivery address and a clear description of the issue.
Save the courier complaint ticket or reference number for future follow-up.
Courier Complaint Emails
| Courier Company | Complaint / Support Email | What to Include |
|---|---|---|
| DTDC | customersupport@dtdc.com | AWB number, mobile number, address and issue details. |
| XpressBees | customercare@xpressbees.com | AWB number, delivery status and complaint details. |
| Blue Dart | customerservice@bluedart.com | Waybill number, contact details and issue description. |
| India Post | Complaint email may vary by postal circle or office. | First complain at the concerned post office and obtain an acknowledgement/reference number. |
| Delhivery | Customer complaints are currently handled through its official support system/app. | Tracking number, registered mobile number and complete issue details. |
After raising a courier complaint, you may share the complaint reference
number with COPSTYLE. We can provide booking information or shipment
documents when reasonably required, but we cannot guarantee the
courier company’s resolution time.
5
Return, Refund, Exchange & Cancellation Policy
Customized products are made specifically for the confirmed customer order.
No Return
Customized products cannot be returned because they may not be reusable or resalable.
No Refund
A refund is not available after design approval, production or dispatch.
No Exchange
Product exchange is not available for customer-approved customized items.
Limited Cancellation
Cancellation may be considered only before design work or production starts.
Cancellation, return or refund will not be accepted due to change of
mind, late courier delivery, incorrect customer details, customer
unavailability or refusal to accept the parcel.
6
Wrong Address, Refused Delivery & RTO
RTO means the parcel is returned to the sender by the courier.
RTO may happen due to:
- Wrong or incomplete address
- Incorrect pincode or mobile number
- Customer unavailable or phone not answered
- Customer refused the parcel
- Delivery location is not serviceable
No product refund will be issued for an RTO caused by customer-side
reasons. To resend the parcel, the customer must pay applicable return
charges and new shipping charges.
7
Damaged, Missing or Wrong Product Claim
A proper unboxing video is required to verify a valid claim.
- Record one continuous video before opening the parcel.
- The shipping label and sealed package must be clearly visible.
- Do not pause, cut or edit the video.
- Show the complete product and the claimed damage or missing item.
- Send the claim within 24 hours of delivery.
Claims without a clear, continuous unboxing video may be rejected.
Minor colour variation caused by screens, lighting or printing
processes is not normally treated as damage.
8
Customer Agreement
By submitting the order form or confirming payment, you agree that:
- You have read and understood this complete policy.
- You checked all product, spelling, design and address details.
- You accept the estimated production and delivery period.
- You understand that courier delivery is outside the seller’s direct control.
- You will raise a courier complaint directly for delivery-related issues.
- You accept the no-return, no-refund and no-exchange policy for customized products.
- You understand that repeated delivery-status questions may not receive a reply after tracking details are shared.
COPSTYLE · RADHE ENTERPRISE
For order-related assistance, send your order number and complete issue details. Courier delivery complaints must first be raised with the concerned courier company.
Policy content may be updated when shipping or business procedures change.